FAQ and Return Policy

If you have additional questions please send an email to lauraching@rocketmail.com

What is the turn around time?:   Ready to ship items are the stuffed animals.  All other items are made to order and generally have a two week turn around.  If you need it faster than that please message me prior to ordering so we can discuss the timeline.  

Payment Methods: The site is set up to take Paypal.  Please contact me if you you need an invoice sent via Square.  All payments are due prior to shipment. 

Returns:

Stuffed animals can be returned within 2 weeks in new condition with the tags attached. Refunds are processed the next business day after receipt to the same method of payment made.

Custom shirt sales are final as they are personalized. Please consult the sizing chart and ask questions prior to ordering. If I made an error please message me and we will arrange an exchange.